Delays, Closings, & Communications Tools
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NTouch Alerts & Mobile App
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Receive the latest news and information from BCS via NTouch text, email and push notification (app) alerts. The NTouch system is your first line of communication regarding school closings, delays and other important information from your student's school and the district. Parent contact information is pulled from the Emergency Card updated via FamilyID. Please ensure you have updated your student's contact card.
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How Will I Know School Status?
During inclement weather, school delays, closings and cancellations are communicated through local media outlets and by official BCS social media accounts. There are numerous ways to be informed regarding the status of Berkeley County Schools. TAKE ACTION. GET CONNECTED. STAY INFORMED with Berkeley County Schools, is a publication posted on the Berkeley County Schools website, listing all media sources who should report the status of Berkeley County Schools. Please take a moment to review your options. Do not call your child’s school or the Board of Education Office as these lines must be kept free for emergency communications and for administrative use.
As we begin to experience early dismissals, delays and closings, please monitor more than one media source for the status of Berkeley County Schools. No one source is foolproof. Most media sources post weather‐related information on their websites.
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Does Your Family Have a Plan?
It is most important that every family have a backup plan for children in case of early closings or delayed openings if no one is home at the time the student leaves or returns from school. When school is delayed, students should not arrive at the school earlier than the announced opening time since school staff may also be arriving late. When school is dismissed early, it is the parent's responsibility to inform children where they should go upon dismissal.
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Download Our App
Download the app and receive emergency, closings and delay updates delivered to your mobile device. Click the links below on your mobile phone to get the Berkeley County Schools, WV app!
Google Play:
http://play.google.com/store/apps/details?id=com.WV01000962.schoolwires.mobile&hl=en
iTunes:
https://itunes.com/apps/berkeleycountyschoolsThe BCS App Features:
- district announcements & news
- calendar information
- school & staff directories and contact information
- bus routes and boundary information
- lunch menus and more...
BCS Mobile App – Frequently Asked Questions
1. Does the App cost me anything? No – the App is free to all users. There is no fee to download or use it.
2. Why Should I get the App? The BCS Mobile App connects parents, students, staff and community to our most sought-after information in a convenient format – your mobile device. Great for on-thego!
3. How do I get the App? The App is available for immediate download in the Apple App store or the Google Play Store depending on which type of mobile device you have. You can find the App by searching “Berkeley County Schools, WV” or click these links from your mobile device:
Google Play:
http://play.google.com/store/apps/details?id=com.WV01000962.schoolwires.mobile&hl=en
iTunes:
https://itunes.com/apps/berkeleycountyschools4. Can you access the App from a PC, laptop or desktop computer? No- the App can only be accessed from a mobile device (iPad, iPhone, Android devices)
5. Do I have to update the App? No- the App is automatically updated and will display the latest news, announcements and information in real time as they are added to the BCS website.
6. How do I receive Emergency, Closing and Delay Information? Emergencies, closings & delays will be automatically delivered to your mobile device if you have the app downloaded on that device. Important notices will be sent via a “push” notification and be delivered to all app users instantly. Users will need to allow push notifications by selecting the option in your device settings.
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Official BCS Social Media Pages
Facebook: BerkeleyCountySchools
Instagram: BerkCoSchoolsWV
Twitter: BerkCoSchoolsWV
LinkedIn: Berkeley County Schools WV
YouTube: Berkeley County Schools, WV
Inclement Weather Decision Process
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How is the Decision Made? What are the Contributing Factors?
Closing or delaying school is a serious decision requiring careful consideration of several factors. While our focus is the safety of our students and employees, we also...
NTouch FAQs
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How do I sign up for NTouch as a primary caregiver?
To enroll for text and email alerts, just complete your student's emergency card update on FamilyID. The very first caregiver contact listed on the emergency card is automatically enrolled to receive NTouch Alerts.
Be sure to include a cell phone number and email in the primary cell/email fields provided on your student's emergency card. To view your account information, manage settings and preferences from your desktop, visit: https://boe.parentlink.net/main/.
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How do I sign up for NTouch alerts if I am not the first contact listed on a student's emergency card?
If you are not listed as a student's primary emergency contact in FamilyID, you can still receive NTouch alerts.
Visit our portal to create a community member profile: https://boe.parentlink.net/main/login/new-account-sign-up.
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I accidentally unsubscribed from NTouch alerts. How can I opt in to receive future messages?
Phone calls: Call the Blackboard Phone Hotline at "855-502-STOP (855-502-7867)" from the phone line that has been opted out.
Text (SMS) messages: Reply START to "60680" from the phone line that has been opted out for non-emergency messages. Reply START to "5498" for emergency messages.
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How can I opt out of receiving NTouch messages?
Phone calls: Call the Blackboard Phone Hotline at "855-502-STOP (855-502-7867)."
Text (SMS) messages: Reply STOP to any Blackboard system text or to "60680" for non-emergency messages. Reply STOP to "54968" to opt out of emergency messages.
Emails: Click the unsubscribe link from any email you receive from the system.
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How do I sign up for email alerts from the WV Department of Education?
The West Virginia Department of Education provides closing, delay and early dismissal notifcations via email. If you wish to subscribe or manage your message settings through the WVDE system, please visit: https://wvde.state.wv.us/closings.
