• Berkeley County Schools' Help Desk 

    Please note--school level SYSOP or TIS may be able to offer assistance with requests  

    NEW TEACHERS: 

    Step One: Request K12 email account 

    Step Two: Self register for WVEIS/WOW 

    Step Three: Make sure to familiarize yourself with the following platforms, if necessary:  

    Website --Curriculum Map access, forms & work requests, document library

    Register for website access

    NTOUCH--Provide your school with your accurate contact information for NTouch messages or contact

    Contact: Tabitha Porterfield 

    BCS LOGIN (K12 email credentials)--Apple, BCS Domain, Google, JAMF, MyVRSpot, One to One Plus (work order system), Schoology 

    CERTIFICATION FORMS 

            Licensure Forms

    CERTIFICATION PORTAL--check certification status 

    WVDE Certification Portal 

    ESCHOOLSOLUTIONS/SUBSTITUTE MANAGEMENT SYSTEM 

    Contact: Glenda Miller or Ryan Hayslette 

    Location based on home school 

     MYPAYSTUB.INFO--Paystubs, W2s 

    Contact: Sue Bowers or Christen Cameron 

    MYVRSPOT 

    Login is first part of K12 email and K12 email password 

    Contact: School tech person 

    OFFICE365/K12 EMAIL 

    Initial K12 Email request  

    Password resets--contact school TIS or SYSOP 

    PHONE SYSTEM-- MiTel Phones for outgoing calls 

    Extension request or update 

    RENAISSANCE PLACE--STAR Assessments  

    Contact: Sharon Collins 

    SEARCHSOFT-- Job Application Website 

    Contact: Michele Brock 

    SCHOOLOGY 

    Login is first part of K12 email and K12 email password 

    Access BCS Schoology using https://bcs.schoology.com/

    Location issues contact school tech person  

    WVEIS/WOW--Student Information System  

    New User Self Registration