Berkeley County Schools values open and respectful communication to ensure questions and concerns are addressed quickly and effectively.

Safety concerns should always be reported immediately to the school principal or law enforcement. Staff, families, and community members are also welcome to share concerns with the Board of Education; these concerns will first be directed to the appropriate staff member, department, or the Superintendent for resolution. We believe the most effective communication happens directly—by phone or email—rather than on social media. To connect with the right person as quickly as possible, please use the staff directory or the chatbot feature on our website.